NUSO experienced a minor incident on May 8, 2025 affecting UCaaS - Orange Platform, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
UCaaS - Orange Platform
Update timeline
- investigating May 08, 2025, 12:19 PM UTC
We are investigating reports of intermittent outbound call failures on the Orange platform. All other platforms and inbound calls are operational. We will provide updates as soon as more information is available.
- monitoring May 08, 2025, 12:46 PM UTC
We have identified and resolved the issue that was preventing outbound calls from completing in some situations. We are actively monitoring performance. At this time calling functionality on all platforms is fully operational.
- resolved May 08, 2025, 01:05 PM UTC
This incident has been resolved.