NUSO experienced a minor incident on March 3, 2026 affecting UCaaS - Blue Platform, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
UCaaS - Blue Platform
Update timeline
- investigating Mar 03, 2026, 03:48 PM UTC
NUSO is currently experiencing intermittent failures with inbound and outbound calls specific to the eFax service. Our Engineering team is actively investigating the issue. Traditional voice services on the Blue platform remain unaffected.
- resolved Mar 03, 2026, 04:52 PM UTC
efax service has been restored and all systems are operating normally.