Numa experienced a minor incident on August 4, 2026 affecting Numa Inbox, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Numa Inbox
Update timeline
- investigating Aug 04, 2026, 03:39 PM UTC
We're currently seeing delays with our transcription provider, Deepgram, which is affecting call recordings, voicemail transcription, and call intelligence. These features may be temporarily unavailable or slow to update. Our team is actively looking into it, and we'll share more as we have it. Thank you for your patience.
- resolved Aug 04, 2026, 03:51 PM UTC
The issue affecting our transcription provider, Deepgram, has been resolved. Call recordings and voicemails are now being processed normally, and no data was lost. Thank you for your patience.