pingoru pingoru Numa had 4 outages in the last 2 years totaling 4h 47m of downtime, averaging 0.2 incidents per month.
There were 4 Numa outages since August 4, 2026 totaling 4h 47m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Numa is running slower than usual, affecting inbox loads. Our team is investigating
Resolved. Numa is back to normal — Inbox load times have returned to their usual speed. We've fixed the cause.
Numa Scheduler Service is currently facing issues. As a result, no phone calls will reach the booking flow and immediately escalate to human. We are coming up with a fix and will share more shortly.
A fix has been implemented and we are monitoring the platform to confirm full recovery. We'll share an update as soon as we know more.
This incident has been resolved and the platform is operating normally. Thank you for your patience while we worked through this.
We're aware of a partial networking issue with Google Cloud, a provider we rely on. As a result, some services may be intermittently slow or return errors. We're monitoring the situation closely and will share more updates as we learn more.
Google Cloud has reported that recovery is in progress. Impact to Numa has been minimal, and we have not observed widespread customer-facing issues. We'll continue monitoring closely until Google confirms full recovery.
We're aware of an issue with our telephony and messaging provider, Twilio, that is affecting calls and text messages. You may experience problems with click-to-call, outbound SMS, call routing and call recording. We're actively monitoring the situation and will share updates as we learn more.
Google Cloud and Twilio API operating normally The previous outage has been fully resolved. Calls and messages are handled properly and we are operating normally.
We're currently seeing delays with our transcription provider, Deepgram, which is affecting call recordings, voicemail transcription, and call intelligence. These features may be temporarily unavailable or slow to update. Our team is actively looking into it, and we'll share more as we have it. Thank you for your patience.
The issue affecting our transcription provider, Deepgram, has been resolved. Call recordings and voicemails are now being processed normally, and no data was lost. Thank you for your patience.