Numa incident

Numa Scheduler Service unavailable

Resolved after 32 minutes, affecting Numa Inbox, on September 11, 2026.

resolved Sep 11, 2026, 07:41 PM UTC

This incident has been resolved and the platform is operating normally. Thank you for your patience while we worked through this.

Started
Sep 11, 2026, 07:09 PM UTC
Resolved
Sep 11, 2026, 07:41 PM UTC
Duration
32m
Detected by Pingoru
Sep 11, 2026, 07:09 PM UTC

Affected components

Numa Inbox

Update timeline

  1. investigating Sep 11, 2026, 07:09 PM UTC

    Numa Scheduler Service is currently facing issues. As a result, no phone calls will reach the booking flow and immediately escalate to human. We are coming up with a fix and will share more shortly.

  2. monitoring Sep 11, 2026, 07:30 PM UTC

    A fix has been implemented and we are monitoring the platform to confirm full recovery. We'll share an update as soon as we know more.

  3. resolved Sep 11, 2026, 07:41 PM UTC

    This incident has been resolved and the platform is operating normally. Thank you for your patience while we worked through this.

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