Resolved after 32 minutes, affecting Numa Inbox, on September 11, 2026.
This incident has been resolved and the platform is operating normally. Thank you for your patience while we worked through this.
Affected components
Update timeline
- investigating Sep 11, 2026, 07:09 PM UTC
Numa Scheduler Service is currently facing issues. As a result, no phone calls will reach the booking flow and immediately escalate to human. We are coming up with a fix and will share more shortly.
- monitoring Sep 11, 2026, 07:30 PM UTC
A fix has been implemented and we are monitoring the platform to confirm full recovery. We'll share an update as soon as we know more.
- resolved Sep 11, 2026, 07:41 PM UTC
This incident has been resolved and the platform is operating normally. Thank you for your patience while we worked through this.
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