Nucleus Security incident

Login Error - WAF

Major Resolved View vendor source →

Nucleus Security experienced a major incident on January 12, 2023, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2023, 09:25 PM UTC
Resolved
Jan 12, 2023, 09:38 PM UTC
Duration
13m
Detected by Pingoru
Jan 12, 2023, 09:25 PM UTC

Update timeline

  1. resolved Jan 12, 2023, 09:43 PM UTC

    Around 4:25 PM EST an upgrade to our WAF caused users to experience an error upon signing into the Nucleus platform. This issue was resolved around 4:38PM EST. We will continue to monitor the platform for issues.