Nucleus Security incident

Instance Unreachable

Critical Resolved View vendor source →

Nucleus Security experienced a critical incident on October 5, 2026 affecting GovCloud Platform 12, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 04:57 PM UTC
Resolved
Oct 05, 2026, 08:05 PM UTC
Duration
3h 8m
Detected by Pingoru
Oct 05, 2026, 04:57 PM UTC

Affected components

GovCloud Platform 12

Update timeline

  1. investigating Oct 05, 2026, 04:57 PM UTC

    We are investigating an issue where the instance is unreachable.

  2. identified Oct 05, 2026, 04:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 05, 2026, 04:57 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 05, 2026, 05:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 05, 2026, 08:05 PM UTC

    This incident has been resolved.