Nucleus Security experienced a critical incident on August 12, 2026 affecting US Platform 15, lasting 19h 22m. The incident has been resolved; the full update timeline is below.
Affected components
US Platform 15
Update timeline
- investigating Aug 12, 2026, 06:37 PM UTC
We are currently investigating this issue.
- identified Aug 12, 2026, 07:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 12, 2026, 07:16 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 12, 2026, 10:51 PM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 13, 2026, 01:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 13, 2026, 02:00 PM UTC
This incident has been resolved.