Nucleus Security incident

Vulnerability Intelligence Data Not Displaying in Interface

Minor Resolved View vendor source →

Nucleus Security experienced a minor incident on August 17, 2026 affecting AU Platform 1 and US Trial Platform 1 and 1 more component, lasting 14d 13h. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 01:19 PM UTC
Resolved
Sep 01, 2026, 03:01 AM UTC
Duration
14d 13h
Detected by Pingoru
Aug 17, 2026, 01:19 PM UTC

Affected components

AU Platform 1US Trial Platform 1UK Platform 1EU Trial Platform 1AE Platform 1AU Platform 2EU Platform 1US TunnelUS Platform 1EU Platform 2

Update timeline

  1. investigating Aug 17, 2026, 01:19 PM UTC

    We’re actively investigating an incident where Vulnerability Intelligence data is not appearing in the interface. The issue is currently limited to the display/availability of Vuln Intel data in the UI. Investigation is ongoing to identify the underlying cause and determine the appropriate remediation.

  2. identified Aug 17, 2026, 01:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 17, 2026, 01:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 17, 2026, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 01, 2026, 03:01 AM UTC

    This incident has been resolved.