Nucleus Security incident
Tenable.io Import by Tag Partial Outage
Nucleus Security experienced a major incident on June 21, 2023 affecting Tenable.io, lasting 40d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 21, 2023, 09:28 PM UTC
We have identified an issue in the Tenable.io API that we rely on to import by tag in Nucleus. Tenable is investigating and some Nucleus customers are impacted. If you are impacted, please escalate the issue with Tenable support to help prioritize a fix. Feel free to contact our support team for any questions and follow up investigations.
- identified Jul 13, 2023, 02:40 PM UTC
We are continuing to work on a fix with Tenable on this issue. Progress has been made but we are still working with Tenable on the remaining issues. Feel free to contact our support team for any questions and follow up investigations.
- monitoring Jul 25, 2023, 08:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 01, 2023, 06:55 PM UTC
This incident has been resolved.