Nucleus Security experienced a major incident on November 17, 2023 affecting Tenable.io, lasting 8h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Tenable.io
Update timeline
- investigating Nov 17, 2023, 06:21 AM UTC
We are investigating an issue reported by multiple customers where scans from Tenable.io have not been importing.
- identified Nov 17, 2023, 06:56 AM UTC
We have an identified an issue where Tenable changed the API response. We are implementing a fix now.
- monitoring Nov 17, 2023, 08:47 AM UTC
A fix has been implemented and we are monitoring the results
- resolved Nov 17, 2023, 02:25 PM UTC
We have confirmed that the fix implemented is working as expected and this is now resolved.