Nucleus Security incident

US10 Unavailable

Critical Resolved View vendor source →

Nucleus Security experienced a critical incident on September 20, 2024 affecting US Platform 10, lasting 12h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 01:19 AM UTC
Resolved
Sep 20, 2024, 01:31 PM UTC
Duration
12h 12m
Detected by Pingoru
Sep 20, 2024, 01:19 AM UTC

Affected components

US Platform 10

Update timeline

  1. investigating Sep 20, 2024, 01:19 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 20, 2024, 01:20 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 20, 2024, 01:25 AM UTC

    We are continuing to investigate this issue.

  4. identified Sep 20, 2024, 04:35 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Sep 20, 2024, 04:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 20, 2024, 01:31 PM UTC

    This incident has been resolved.