Nucleus Security incident
Minor Service Degradation Job Processing
Nucleus Security experienced a minor incident on March 23, 2025 affecting US Platform 12, lasting 8d 12h. The incident has been resolved; the full update timeline is below.
Affected components
US Platform 12
Update timeline
- monitoring Mar 23, 2025, 01:42 AM UTC
We are currently experiencing a degradation of services on us12 due to a backlog of jobs being processed. Users may experience slower than expected delays in job completion and a reduced user experience in the UI at times. We are actively monitoring the system while the backlog goes down.
- resolved Mar 31, 2025, 01:45 PM UTC
We have observed that job processing has returned to normal, and the backlog has been resolved. As a result, we are closing this alert. We will continue to monitor the environment to ensure ongoing stability