Nucleus Security incident

EU3 Degraded Performance

Minor Resolved View vendor source →

Nucleus Security experienced a minor incident on July 21, 2025 affecting EU Platform 3, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 05:45 PM UTC
Resolved
Jul 21, 2025, 08:52 PM UTC
Duration
3h 7m
Detected by Pingoru
Jul 21, 2025, 05:45 PM UTC

Affected components

EU Platform 3

Update timeline

  1. investigating Jul 21, 2025, 05:45 PM UTC

    Some customers are experience slowdowns and delays in jobs running. We are currently investigating.

  2. investigating Jul 21, 2025, 08:52 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 21, 2025, 08:52 PM UTC

    This incident has been resolved.