Nucleus Security incident

Instance Unreachable - AE1

Critical Resolved View vendor source →

Nucleus Security experienced a critical incident on March 1, 2026 affecting AE Platform 1, lasting 3d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2026, 10:54 PM UTC
Resolved
Mar 05, 2026, 10:05 PM UTC
Duration
3d 23h
Detected by Pingoru
Mar 01, 2026, 10:54 PM UTC

Affected components

AE Platform 1

Update timeline

  1. investigating Mar 01, 2026, 10:54 PM UTC

    We are investigating an issue where the instance is unreachable.

  2. identified Mar 01, 2026, 10:55 PM UTC

    Due to ongoing outage at the data centers, services in the region are severely impacted.

  3. resolved Mar 05, 2026, 10:05 PM UTC

    This incident has been resolved.