Nucleus Security incident

Instance Unreachable - AE1

Critical Resolved View vendor source →

Nucleus Security experienced a critical incident on July 23, 2026 affecting AE Platform 1, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 10:07 PM UTC
Resolved
Jul 23, 2026, 11:47 PM UTC
Duration
1h 39m
Detected by Pingoru
Jul 23, 2026, 10:07 PM UTC

Affected components

AE Platform 1

Update timeline

  1. investigating Jul 23, 2026, 10:07 PM UTC

    We are investigating an issue where the instance is unreachable.

  2. monitoring Jul 23, 2026, 11:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2026, 11:47 PM UTC

    This incident has been resolved.