Nuance PowerShare incident
Precision Imaging Network Operational Issues
Nuance PowerShare experienced a notice incident on April 24, 2026 affecting Precision Imaging Network, lasting 3d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 24, 2026, 03:34 PM UTC
We are currently experiencing an issue that may impact Precision Imaging Network (PIN). AI results may be delayed or unavailable for images while we work to resolve this issue. Thank you for your patience while we work to restore service as quickly as possible.
- investigating Apr 24, 2026, 04:34 PM UTC
We are continuing to investigate this issue.
- identified Apr 24, 2026, 04:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 24, 2026, 07:24 PM UTC
Monitoring / In Progress Issue impacting Precision Imaging Network is being resolved. Transactions not returning results or encountering errors should be resubmitted for processing. Thank you for your patience while this issue is being addressed.
- monitoring Apr 24, 2026, 07:25 PM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 24, 2026, 10:40 PM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 24, 2026, 10:41 PM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 25, 2026, 01:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 27, 2026, 06:13 PM UTC
This incident has been resolved.