Nuance PowerShare experienced a notice incident on October 13, 2026 affecting PowerShare Platform and Precision Imaging Network, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
PowerShare PlatformPrecision Imaging Network
Update timeline
- identified Oct 13, 2026, 07:39 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare - Impacting File Upload Tool(s) - Impacting Accelerator Gateway (AGW) Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.
- monitoring Oct 13, 2026, 08:13 PM UTC
the issue is resolved we are waiting for verification that the system is back to normal.
- resolved Oct 13, 2026, 08:22 PM UTC
The delays have been resolved.