NTA experienced a minor incident on March 24, 2025, lasting 5h 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 24, 2025, 09:37 AM UTC
We are currently investigating this incident. However, we have been advised that this is due to firmware changes on Draytek routers. Please contact your IT team for assistance.
- identified Mar 24, 2025, 10:47 AM UTC
Please see the inserted link for further information on this matter .
- monitoring Mar 24, 2025, 01:07 PM UTC
We have been advised of a fix for the current issue with the Draytek routers. Please disable SSL VPN and Remote management on the router.
- resolved Mar 24, 2025, 02:38 PM UTC
As the issue is down to the use of the Draytek routers and not a direct NTA issue this is deemed to be a non-NTA incident and only an advisory notification and therefore the issue will be closed.