NTA incident

Internet connections down

Minor Resolved

NTA experienced a minor incident on September 16, 2026 affecting Inbound Calls and Outbound Calls and 1 more component, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 06:30 AM UTC
Resolved
Sep 16, 2026, 08:41 AM UTC
Duration
2h 11m
Detected by Pingoru
Sep 16, 2026, 06:30 AM UTC

Affected components

Inbound CallsOutbound CallsWeb InterfaceSecondary Services (Handset Provisioning)Busy LampsSecondary Services (Wallboards)Secondary Services (Bubble Integration)Secondary Services (Dialer)Broadband Services (Lease Lines)API

Update timeline

  1. identified Sep 16, 2026, 06:30 AM UTC

    We are aware that some of the internet connections provided by one of carriers are currently down. We are currently investigating this incident. This does not affect all our customers

  2. resolved Sep 16, 2026, 07:11 AM UTC

    This incident has been resolved.

  3. resolved Sep 16, 2026, 08:41 AM UTC

    The internet carrier ITS has resolved this incident and is monitoring their network for any outstanding issues..