NTA incident

Invoice Generation

Minor Resolved View vendor source →

NTA experienced a minor incident on September 1, 2025, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 09:56 AM UTC
Resolved
Sep 01, 2025, 02:35 PM UTC
Duration
4h 38m
Detected by Pingoru
Sep 01, 2025, 09:56 AM UTC

Update timeline

  1. investigating Sep 01, 2025, 09:56 AM UTC

    We are currently investigating a fault with invoice generation on [ntalk.co.uk](http://ntalk.co.uk). All invoices are now being regenerated. This could take up to the end of the business day. Any invoices dated 01/09/2025 will be replaced with a new invoice. Please email [[email protected]](mailto:[email protected]) for any questions. Updates will be available on this status page when available. We apologise for any inconvenience caused..

  2. identified Sep 01, 2025, 10:48 AM UTC

    The invoice generation has been restarted.

  3. resolved Sep 01, 2025, 02:35 PM UTC

    All 01/09/2025 invoices have now been generated. Please go to Reports > Invoices on the portal. Thank you for your patience..