NTA experienced a major incident on September 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 16, 2026, 06:30 AM UTC
Type: Incident Duration: 2 hours and 11 minutes Affected Components: Outbound Calls, MobeX Web, MobeX+ Mobile, Web Interface, MobeX 4Teams, MobeX UC, No Service Impact Expected, MobeX Touch, MobeX Click2Dial, Handset Provisioning, Wallboards, Bubble Integration, Dialer, WhateX, Lease Lines, API, Inbound Calls, Busy Lamps Sep 16, 06:30:49 GMT+0 - Identified - We are aware that some of the internet connections provided by one of carriers are currently down. We are currently investigating this incident. This does not affect all our customers Sep 16, 07:11:49 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 16, 08:41:50 GMT+0 - Resolved - The internet carrier ITS has resolved this incident and is monitoring their network for any outstanding issues..