Resolved after 4 hours 30 minutes, affecting Other carriers, on July 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Other carriers
Update timeline
- investigating Jul 27, 2026, 06:56 AM UTC
We are currently investigating the issue affecting DPD services with error DPD response: [ERROR: Input validation no valid GeoRouting database is found].
- investigating Jul 27, 2026, 08:35 AM UTC
We are continuing to investigate this issue.
- identified Jul 27, 2026, 10:12 AM UTC
A fix will be implemented: ETA aprox 1h. Thanks for your patience while we are working on this!
- monitoring Jul 27, 2026, 11:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 27, 2026, 11:27 AM UTC
This incident has been resolved.
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