nShift Outage History

nShift major outage · 1 active incident View live status →

nShift had 41 outages in the last 2 years totaling 96h 8m of downtime, averaging 1.7 incidents per month.

There were 41 nShift outages since June 10, 2026 totaling 96h 8m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.nshiftportal.com

Critical October 21, 2026

CheapCargo (NL - 936) - API errors

Detected by Pingoru
Oct 21, 2026, 11:41 AM UTC
Resolved
Oct 21, 2026, 01:04 PM UTC
Duration
1h 22m
Affected: CheapCargo
Timeline · 3 updates
  1. identified Oct 21, 2026, 11:41 AM UTC

    The carrier identified a problem on their end and are working on a solution.

  2. monitoring Oct 21, 2026, 12:36 PM UTC

    Requests with CheapCargo have been receiving expected responses, returning package/shipment numbers in a timely fashion. We will be monitoring.

  3. resolved Oct 21, 2026, 01:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2026

DPD UK Rest API 1350 is down.

Detected by Pingoru
Oct 20, 2026, 09:39 AM UTC
Resolved
Oct 20, 2026, 01:34 PM UTC
Duration
3h 55m
Affected: DPD
Timeline · 3 updates
  1. investigating Oct 20, 2026, 09:39 AM UTC

    We are currently investigating this issue.

  2. identified Oct 20, 2026, 12:04 PM UTC

    DPD is currently aware of ongoing issues and the matter is under active investigation.

  3. resolved Oct 20, 2026, 01:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 19, 2026

Correos Express Portugal (INT - 823) timeouts

Detected by Pingoru
Oct 19, 2026, 09:20 AM UTC
Resolved
Oct 19, 2026, 12:54 PM UTC
Duration
3h 33m
Affected: Correos
Timeline · 4 updates
  1. investigating Oct 19, 2026, 09:20 AM UTC

    We are currently investigating this issue.

  2. identified Oct 19, 2026, 11:05 AM UTC

    Correos is aware about the increased response times and timeouts, and are currently working on resolving this issue.

  3. monitoring Oct 19, 2026, 12:35 PM UTC

    The Correos endpoint has started to respond within expected parameters. We are monitoring.

  4. resolved Oct 19, 2026, 12:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 16, 2026

PostNord (NO - 5) price calculation timeouts

Detected by Pingoru
Oct 16, 2026, 10:14 AM UTC
Resolved
Oct 16, 2026, 03:02 PM UTC
Duration
4h 47m
Affected: PostNord
Timeline · 3 updates
  1. investigating Oct 16, 2026, 10:14 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 16, 2026, 11:42 AM UTC

    Approximately 5% of the PostNord Price Calculation requests are timing out. We are monitoring and awaiting feedback from the carrier.

  3. resolved Oct 16, 2026, 03:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 14, 2026

DSV Sending EDI - FTP issues

Detected by Pingoru
Oct 14, 2026, 11:59 AM UTC
Resolved
Oct 15, 2026, 11:11 AM UTC
Duration
23h 11m
Affected: DSV
Timeline · 3 updates
  1. investigating Oct 14, 2026, 11:59 AM UTC

    DSV is experiencing intermittent issues on their FTP server. Customers might see the error "The connection was closed by the server. Make sure you are connecting to an SSH or SFTP server." while attempting to send EDI data towards the DSV FTP. This is only affecting sending EDI data, bookings are working as expected. The issue is intermittent - thus retrying can temporarily overcome the issue. The carrier has been contacted.

  2. identified Oct 14, 2026, 02:42 PM UTC

    DSV has confirmed experiencing some fluctuations in the SFTP on EDI and that their team is working hard to resolve it.

  3. resolved Oct 15, 2026, 11:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 13, 2026

DSV XPress FTP issues

Detected by Pingoru
Oct 13, 2026, 06:28 PM UTC
Resolved
Oct 14, 2026, 12:31 AM UTC
Duration
6h 3m
Affected: DSV
Timeline · 2 updates
  1. monitoring Oct 13, 2026, 06:28 PM UTC

    Following the prolonged unavailability on DSV XPress bookings, which the carrier has fixed for the past 2h, we are now seeing errors while trying to transmit data towards the DSV FTPs. We are in contact with the carrier.

  2. resolved Oct 14, 2026, 12:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 13, 2026

DSV XPress (INT - 211) is currently experiencing issues.

Detected by Pingoru
Oct 13, 2026, 05:15 AM UTC
Resolved
Oct 13, 2026, 04:56 PM UTC
Duration
11h 41m
Affected: DSV
Timeline · 5 updates
  1. investigating Oct 13, 2026, 05:15 AM UTC

    We are currently investigating this issue.

  2. identified Oct 13, 2026, 11:08 AM UTC

    The DSV XPress IT department is aware and working on a fix. No ETA has been provided at this point.

  3. monitoring Oct 13, 2026, 11:52 AM UTC

    Successful requests with DSV XPress have started to flow in. We will be monitoring for the next period.

  4. monitoring Oct 13, 2026, 12:22 PM UTC

    DSV XPress is experiencing another service outage following a brief recovery.

  5. resolved Oct 13, 2026, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 9, 2026

DPD Global - intermittent errors: Service Unavailable [503]

Detected by Pingoru
Oct 09, 2026, 05:11 PM UTC
Resolved
Oct 09, 2026, 05:33 PM UTC
Duration
21m
Affected: DPD
Timeline · 2 updates
  1. investigating Oct 09, 2026, 05:11 PM UTC

    DPD Global / Meta API (INT - 927) is currently experiencing intermittent timeouts, returning error: Service Unavailable [503]. So far, approximately 30% of the requests made with this carrier are encountering issues, whilst we have successful ones in parallel. We have contacted the carrier and will be monitoring.

  2. resolved Oct 09, 2026, 05:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 9, 2026

DPD UK Rest API - 1350 is currently experiencing issues.

Detected by Pingoru
Oct 09, 2026, 10:37 AM UTC
Resolved
Oct 09, 2026, 12:17 PM UTC
Duration
1h 40m
Affected: DeliveryDPD
Timeline · 3 updates
  1. investigating Oct 09, 2026, 10:37 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 09, 2026, 10:37 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 09, 2026, 12:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 8, 2026

Colissimo (FR - 629) PUDO timeouts

Detected by Pingoru
Oct 08, 2026, 11:01 PM UTC
Resolved
Oct 09, 2026, 12:26 AM UTC
Duration
1h 25m
Affected: Colissimo
Timeline · 2 updates
  1. investigating Oct 08, 2026, 11:01 PM UTC

    All PUDO requests to Colissimo (FR - 629) are currently timing out. The carrier's support team has been contacted.

  2. resolved Oct 09, 2026, 12:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 5, 2026

DHL 182 is currently experiencing issues.

Detected by Pingoru
Oct 05, 2026, 09:44 AM UTC
Resolved
Oct 05, 2026, 10:55 AM UTC
Duration
1h 10m
Affected: DHL
Timeline · 2 updates
  1. investigating Oct 05, 2026, 09:44 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 05, 2026, 10:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 24, 2026

DHL Parcel DE is experiencing some issue

Detected by Pingoru
Sep 24, 2026, 08:12 PM UTC
Resolved
Sep 24, 2026, 09:18 PM UTC
Duration
1h 6m
Affected: DHL Parcel Germany
Timeline · 2 updates
  1. identified Sep 24, 2026, 08:12 PM UTC

    We have identified a issue with calls towards DHL Parcel DE. This is after a change done on the carrier end today. We are working now on a fix and should have it resolved shortly.

  2. resolved Sep 24, 2026, 09:18 PM UTC

    A fix has now been deployed and confirmed working. All DHL booking go through with no errors. Will continue to monitor through the night.

Read the full incident report →

Minor September 22, 2026

GLS (NL – 460) timeouts

Detected by Pingoru
Sep 22, 2026, 06:08 PM UTC
Resolved
Sep 22, 2026, 09:45 PM UTC
Duration
3h 36m
Affected: GLS
Timeline · 2 updates
  1. investigating Sep 22, 2026, 06:08 PM UTC

    GLS (NL – 460) is currently experiencing issues. We have already contacted the carrier’s support team and are currently waiting for further updates from them.

  2. resolved Sep 22, 2026, 09:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 21, 2026

Carrier communication issues affecting Checkout & shipment creation

Detected by Pingoru
Sep 21, 2026, 09:56 AM UTC
Resolved
Sep 21, 2026, 11:50 AM UTC
Duration
1h 53m
Affected: nShift - Carrier ConnectionDeliveryDelivery Checkout
Timeline · 5 updates
  1. investigating Sep 21, 2026, 09:56 AM UTC

    We are currently investigating an issue affecting communication with several carriers, which may impact Checkout and shipment creation in Delivery. We are actively working on a resolution and will share updates as soon as they're available.

  2. investigating Sep 21, 2026, 10:19 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 21, 2026, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 21, 2026, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 21, 2026, 11:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2026

BRT (IT - 356) PUDO errors

Detected by Pingoru
Sep 16, 2026, 06:33 AM UTC
Resolved
Sep 16, 2026, 08:18 AM UTC
Duration
1h 44m
Affected: BRT
Timeline · 2 updates
  1. investigating Sep 16, 2026, 06:33 AM UTC

    PUDO requests to BRT are returning "(503) Service Unavailable" errors. We have contacted the carrier's support team.

  2. resolved Sep 16, 2026, 08:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 8, 2026

TNT (249) timeouts

Detected by Pingoru
Sep 08, 2026, 09:04 AM UTC
Resolved
Sep 08, 2026, 02:17 PM UTC
Duration
5h 12m
Affected: TNT
Timeline · 3 updates
  1. investigating Sep 08, 2026, 09:04 AM UTC

    All shipment booking requests to TNT (249) are timing out. The carrier's support team has been contacted.

  2. investigating Sep 08, 2026, 02:17 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 08, 2026, 02:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 7, 2026

Royal Mail API - unable to submit shipments

Detected by Pingoru
Sep 07, 2026, 01:45 PM UTC
Resolved
Sep 07, 2026, 02:09 PM UTC
Duration
24m
Affected: Royal Mail
Timeline · 2 updates
  1. monitoring Sep 07, 2026, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Sep 07, 2026, 02:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 4, 2026

FedEx (INT - 977) - Customs Value has become a required field

Detected by Pingoru
Sep 04, 2026, 11:26 AM UTC
Resolved
Sep 04, 2026, 03:20 PM UTC
Duration
3h 54m
Affected: FedEx
Timeline · 3 updates
  1. identified Sep 04, 2026, 11:26 AM UTC

    At the moment we are seeing an increase in errors towards FedEx 977 integration. These now error with TOTALCUSTOMSVALUE.REQUIRED - Customs Value is required field. We have contacted the carrier and are working on a solution with them currently.

  2. monitoring Sep 04, 2026, 01:36 PM UTC

    We have deployed a fix and are seeing successful requests across the board. Will continue to monitor.

  3. resolved Sep 04, 2026, 03:20 PM UTC

    We have not seen any more error since the fix. The service is now working properly.

Read the full incident report →

Notice September 1, 2026

Colissimo (FR - 629) timeouts

Detected by Pingoru
Sep 01, 2026, 01:22 PM UTC
Resolved
Sep 01, 2026, 02:12 PM UTC
Duration
50m
Affected: Colissimo
Timeline · 2 updates
  1. investigating Sep 01, 2026, 01:22 PM UTC

    Colissimo is currently experiencing issues on their side. More information can be found on their status page: https://status.colissimo.fr/

  2. resolved Sep 01, 2026, 02:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026

DHL Parcel Spain (ES - 761) errors

Detected by Pingoru
Sep 01, 2026, 08:04 AM UTC
Resolved
Sep 01, 2026, 10:10 AM UTC
Duration
2h 6m
Affected: Carrier Connections
Timeline · 3 updates
  1. investigating Sep 01, 2026, 08:04 AM UTC

    All requests to DHL Parcel Spain (ES - 761) are currently returning errors. The carrier's support team has been contacted.

  2. monitoring Sep 01, 2026, 08:53 AM UTC

    All requests are successful at the moment. We will continue to monitor the situation before closing the incident.

  3. resolved Sep 01, 2026, 10:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 31, 2026

Fetch my stuff (FI - 909) errors

Detected by Pingoru
Aug 31, 2026, 05:41 AM UTC
Resolved
Aug 31, 2026, 10:20 AM UTC
Duration
4h 38m
Affected: Carrier Connections
Timeline · 3 updates
  1. investigating Aug 31, 2026, 05:41 AM UTC

    All requests to Fetch my stuff (FI - 909) are currently returning errors. The carrier's support team has been contacted.

  2. monitoring Aug 31, 2026, 08:40 AM UTC

    All requests are successful at the moment and have been for the past 30 minutes. We will continue to monitor the situation before closing the incident.

  3. resolved Aug 31, 2026, 10:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 28, 2026

Bring INTL (442) timeouts

Detected by Pingoru
Aug 28, 2026, 12:09 PM UTC
Resolved
Aug 28, 2026, 09:39 PM UTC
Duration
9h 30m
Affected: Bring
Timeline · 5 updates
  1. investigating Aug 28, 2026, 12:09 PM UTC

    The majority of PUDO requests to Bring are currently timing out. The carrier's support team has been contacted.

  2. monitoring Aug 28, 2026, 12:39 PM UTC

    There have been no timeouts for the past 30 minutes. We will continue monitoring before closing the incident.

  3. monitoring Aug 28, 2026, 01:08 PM UTC

    Timeouts for Bring PUDO have reoccurred. We will continue monitoring the situation.

  4. monitoring Aug 28, 2026, 01:37 PM UTC

    Bring have acknowledged the issue and are working on a fix. We will provide an update as soon as we receive further information.

  5. resolved Aug 28, 2026, 09:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 6, 2026

Address Lookup Webservice

Detected by Pingoru
Aug 06, 2026, 09:48 AM UTC
Resolved
Aug 06, 2026, 09:54 AM UTC
Duration
5m
Affected: Rest API v1Rest API v2ShipAPITicketKlarna
Timeline · 2 updates
  1. identified Aug 06, 2026, 09:48 AM UTC

    Our address lookup webservice is currently experiencing issues. Our developers are aware and working on a fix.

  2. resolved Aug 06, 2026, 09:54 AM UTC

    This incident has been resolved.

Read the full incident report →