nShift incident

Carrier communication issues affecting Checkout & shipment creation

Resolved after 1 hour 53 minutes, affecting nShift - Carrier Connection and Delivery and 1 more, on September 21, 2026.

monitoring Sep 21, 2026, 11:45 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 21, 2026, 09:56 AM UTC
Resolved
Sep 21, 2026, 11:50 AM UTC
Duration
1h 53m
Detected by Pingoru
Sep 21, 2026, 09:56 AM UTC

Affected components

nShift - Carrier ConnectionDeliveryDelivery Checkout

Update timeline

  1. investigating Sep 21, 2026, 09:56 AM UTC

    We are currently investigating an issue affecting communication with several carriers, which may impact Checkout and shipment creation in Delivery. We are actively working on a resolution and will share updates as soon as they're available.

  2. investigating Sep 21, 2026, 10:19 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 21, 2026, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 21, 2026, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 21, 2026, 11:50 AM UTC

    This incident has been resolved.

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