Resolved after 23 hours 11 minutes, affecting DSV, on October 14, 2026.
DSV has confirmed experiencing some fluctuations in the SFTP on EDI and that their team is working hard to resolve it.
Affected components
Update timeline
- investigating Oct 14, 2026, 11:59 AM UTC
DSV is experiencing intermittent issues on their FTP server. Customers might see the error "The connection was closed by the server. Make sure you are connecting to an SSH or SFTP server." while attempting to send EDI data towards the DSV FTP. This is only affecting sending EDI data, bookings are working as expected. The issue is intermittent - thus retrying can temporarily overcome the issue. The carrier has been contacted.
- identified Oct 14, 2026, 02:42 PM UTC
DSV has confirmed experiencing some fluctuations in the SFTP on EDI and that their team is working hard to resolve it.
- resolved Oct 15, 2026, 11:11 AM UTC
This incident has been resolved.
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