Novorender Outage History

There were 4 Novorender outages since February 10, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor March 24, 2026

Search and Metadata API outage

Affected: Search

Timeline · 3 updates

investigating Mar 24, 2026, 08:06 AM UTC

Status: Investigating We are investigating an ongoing issue in our system, where our metadata service is not responding correctly Affected components Search (Partial outage)
identified Mar 24, 2026, 08:52 AM UTC

Status: Identified We have identified an underlying issue in our infrastructure causing the outage. A fix has been applied. Affected projects are coming back online now. Affected components Search (Partial outage)
resolved Mar 24, 2026, 11:38 AM UTC

Status: Resolved The issue has been temporarily resolved. We will deploy an infrastructure upgrade tonight at 8 PM CET for a more permanent fix. Affected components Search (Operational)

Minor March 11, 2026

Minor February 13, 2026

Affected: Scene processing

Timeline · 3 updates

investigating Feb 13, 2026, 10:48 AM UTC

Status: Investigating We are investigating an incident where certain files are not being processed in a timely order Affected components Scene processing (Partial outage)
monitoring Feb 13, 2026, 12:16 PM UTC

Status: Monitoring The underlying issue has been resolved. Projects once again process as they should, but there will be some backlog of processing needed before all files are in scene. Affected components Scene processing (Partial outage)
resolved Feb 13, 2026, 01:05 PM UTC

Status: Resolved The issue has been resolved. Some projects will still need some time to finish tasks. Affected components Scene processing (Operational)

Minor February 11, 2026

Pingoru polls Novorender's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

5 free monitors · No credit card required