Novorender experienced a minor incident on January 29, 2026 affecting Search and Explorer and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 29, 2026, 08:08 AM UTC
Status: Monitoring From 18:31 (28 January) to 08:47 (29 January) (CET), our API experienced elevated response times. During this window, some requests took significantly longer than normal, which may have resulted in slower UI loads, delayed integrations, and intermittent client timeouts depending on retry behavior and timeout settings. The issue has been resolved and we're continuing to monitor the situation. Affected components Explorer (Degraded performance) Projects (Degraded performance) Search (Degraded performance)
- resolved Jan 29, 2026, 11:14 AM UTC
Status: Resolved All systems are operating normally Affected components Explorer (Operational) Projects (Operational) Search (Operational)