Novorender experienced a minor incident on February 13, 2026 affecting Scene processing, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Scene processing
Update timeline
- investigating Feb 13, 2026, 10:48 AM UTC
Status: Investigating We are investigating an incident where certain files are not being processed in a timely order Affected components Scene processing (Partial outage)
- monitoring Feb 13, 2026, 12:16 PM UTC
Status: Monitoring The underlying issue has been resolved. Projects once again process as they should, but there will be some backlog of processing needed before all files are in scene. Affected components Scene processing (Partial outage)
- resolved Feb 13, 2026, 01:05 PM UTC
Status: Resolved The issue has been resolved. Some projects will still need some time to finish tasks. Affected components Scene processing (Operational)