Novorender incident

Processing degradation

Minor Resolved View vendor source →
Started
Mar 10, 2026, 03:00 PM UTC
Resolved
Mar 10, 2026, 03:00 PM UTC
Duration
Detected by Pingoru
Mar 10, 2026, 03:00 PM UTC

Affected components

HomepageScene processingDitioFormsOmega 365SearchExplorerProjects

Update timeline

  1. resolved Mar 10, 2026, 03:00 PM UTC

    Status: Resolved A faulty software update was deployed, causing updated files and file revisions to not be processed correctly and instead end up in a "processing failed" state. All affected files have been reprocessed and will appear in the scene once processing is completed. Affected components Forms (Operational) Omega 365 (Operational) Search (Operational) Ditio (Operational) Scene processing (Operational) Explorer (Operational) Projects (Operational) Homepage (Operational)

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