Novorender incident

Processing degradation

Resolved on March 10, 2026, affecting Homepage and Scene processing and 1 more.

resolved Mar 10, 2026, 03:00 PM UTC

A faulty software update was deployed, causing updated files and file revisions to not be processed correctly and instead end up in a "processing failed" state. All affected files have been reprocessed and will appear in the scene once processing is completed.

Started
Mar 10, 2026, 03:00 PM UTC
Resolved
Mar 10, 2026, 03:00 PM UTC
Duration
–
Detected by Pingoru
Mar 10, 2026, 03:00 PM UTC

Affected components

HomepageScene processingDitioFormsOmega 365SearchExplorerProjects

Update timeline

  1. resolved Mar 10, 2026, 03:00 PM UTC

    A faulty software update was deployed, causing updated files and file revisions to not be processed correctly and instead end up in a "processing failed" state. All affected files have been reprocessed and will appear in the scene once processing is completed.

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