Novorender incident

Search and Metadata API outage

Minor Resolved View vendor source →
Started
Mar 24, 2026, 11:38 AM UTC
Resolved
Mar 24, 2026, 11:38 AM UTC
Duration
Detected by Pingoru
Mar 24, 2026, 11:38 AM UTC

Affected components

Search

Update timeline

  1. investigating Mar 24, 2026, 08:06 AM UTC

    Status: Investigating We are investigating an ongoing issue in our system, where our metadata service is not responding correctly Affected components Search (Partial outage)

  2. identified Mar 24, 2026, 08:52 AM UTC

    Status: Identified We have identified an underlying issue in our infrastructure causing the outage. A fix has been applied. Affected projects are coming back online now. Affected components Search (Partial outage)

  3. resolved Mar 24, 2026, 11:38 AM UTC

    Status: Resolved The issue has been temporarily resolved. We will deploy an infrastructure upgrade tonight at 8 PM CET for a more permanent fix. Affected components Search (Operational)

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