NovelAI incident

Timeouts on login and story saving

Minor Resolved View vendor source →

NovelAI experienced a minor incident on April 28, 2026 affecting Text Generation and Login and 1 more component, lasting 11h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 02:59 AM UTC
Resolved
Apr 28, 2026, 02:24 PM UTC
Duration
11h 24m
Detected by Pingoru
Apr 28, 2026, 02:59 AM UTC

Affected components

Text GenerationLoginLogin (Coreweave)

Update timeline

  1. investigating Apr 28, 2026, 02:59 AM UTC

    We're aware of issues affecting the servers and are actively looking into the cause. We will keep you updated and thank you for your patience in the meantime. 現在サーバーに問題が起こっており、チームは原因を調査中です。最新情報を追ってお知らせいたします。ご迷惑をおかけいたしますが今しばらくお待ちください。

  2. investigating Apr 28, 2026, 03:03 AM UTC

    We are seeing issues with generation speeds on image generation as well. 画像生成の生成速度についても問題が発生しています。

  3. identified Apr 28, 2026, 03:07 AM UTC

    We have identified this as a cluster networking issue and are in talks with our service provider, CoreWeave, about this issue.

  4. identified Apr 28, 2026, 03:35 AM UTC

    CoreWeave is aware of the storage issue and is working on this matter. More information here: https://status.coreweave.com/pages/incident/5e126e998f2f032e1f8f0f4b/69f0272610cc5905aaac3d1f