Resolved after 13 hours 58 minutes, affecting Login and NovelAI Explore (NovelAI Explore — Coreweave), on September 17, 2026.
Given this issue is only affecting a very small subset of users, this does not classify as a widespread service outage, and the recommendation stays to use a VPN and see if that works. Thank you for your patience. We will continue to investigate and provide updates as needed.
Affected components
Update timeline
- investigating Sep 17, 2026, 11:47 PM UTC
We're aware of issues affecting the servers and are actively looking into the cause. We will keep you updated and thank you for your patience in the meantime. 現在サーバーに問題が起こっており、チームは原因を調査中です。最新情報を追ってお知らせいたします。ご迷惑をおかけいたしますが今しばらくお待ちください。
- investigating Sep 18, 2026, 12:31 AM UTC
We believe this incident is caused by an unknown network issue that is affecting a small amount of users. We do not have enough information to find the root cause of this issue. Our current recommendation is to try a VPN to get a different network route.
- investigating Sep 18, 2026, 05:36 AM UTC
Given this issue is only affecting a very small subset of users, this does not classify as a widespread service outage, and the recommendation stays to use a VPN and see if that works. Thank you for your patience. We will continue to investigate and provide updates as needed.
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