Notabene incident

API degraded

Resolved after 14 minutes, affecting SafeTransact API , on November 2, 2026.

identified Nov 02, 2026, 03:47 PM UTC

We've confirmed there is a problem, we're working to resolve it.

Started
Nov 02, 2026, 03:36 PM UTC
Resolved
Nov 02, 2026, 03:51 PM UTC
Duration
14m
Detected by Pingoru
Nov 02, 2026, 03:36 PM UTC

Affected components

SafeTransact API

Update timeline

  1. investigating Nov 02, 2026, 03:36 PM UTC

    Some customers are reporting random 50x errors

  2. identified Nov 02, 2026, 03:47 PM UTC

    We've confirmed there is a problem, we're working to resolve it.

  3. resolved Nov 02, 2026, 03:51 PM UTC

    We've now resolved the incident. Thanks for your patience.

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