Notabene incident

Delays in Travel Rule Transfers Between V2 and V1

Notabene is currently experiencing a major incident, which began 2h ago. The vendor's full update timeline is below.

Started
Oct 19, 2026, 09:27 AM UTC
Resolved
Ongoing
Duration
● 1h 58m
Detected by Pingoru
Oct 19, 2026, 09:27 AM UTC

Update timeline

  1. investigating Oct 19, 2026, 09:27 AM UTC

    We identified an issue affecting the processing of Travel Rule transfers from Notabene V2 to V1, causing some transfers to remain pending instead of being automatically processed. The underlying issue has been resolved, and our team is working to replay all affected messages to ensure they are processed successfully. **No action is required from customers.** We will continue monitoring the situation and provide an update once all affected transfers have been processed. We apologize for the disruption.