Normcore incident

Partial outage in us-east and us-west regions.

Resolved after 4 minutes, affecting Normcore Matcher, on February 12, 2025.

identified Feb 12, 2025, 10:05 PM UTC

We've detected an issue that will cause some users to be unable to connect to a room server in us-east and us-west regions. The issue has been identified and a fix is currently being rolled out. We expect service to return to normal in the next 20 minutes.

Started
Feb 12, 2025, 10:05 PM UTC
Resolved
Feb 12, 2025, 10:09 PM UTC
Duration
4m
Detected by Pingoru
Feb 12, 2025, 10:05 PM UTC

Affected components

Normcore Matcher

Update timeline

  1. identified Feb 12, 2025, 10:05 PM UTC

    We've detected an issue that will cause some users to be unable to connect to a room server in us-east and us-west regions. The issue has been identified and a fix is currently being rolled out. We expect service to return to normal in the next 20 minutes.

  2. resolved Feb 12, 2025, 10:09 PM UTC

    This incident has been resolved. All systems are operational.

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