Resolved after 2 minutes, affecting Normcore Matcher, on September 1, 2026.
This issue has now been resolved. A firewall rule was introduced that blocked internal access to the quickmatch database server for some instances of the normcore matcher.
Affected components
Normcore Matcher
Update timeline
- investigating Sep 01, 2026, 05:17 PM UTC
We're currently investigating an issue with the Normcore quickmatch API returning a high rate of failed requests.
- resolved Sep 01, 2026, 05:20 PM UTC
This issue has now been resolved. A firewall rule was introduced that blocked internal access to the quickmatch database server for some instances of the normcore matcher.
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