NordPass Outage History

NordPass is up right now

Pingoru has recorded 20 incidents for NordPass: 15 in the last 12 months and 4 in the last 90 days.

Source: status.nordpass.com

20incidents recorded
15last 12 months
4last 90 days
9 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct4%
Pingoru began tracking NordPass in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202634 of 720 (1%)
May 202600 of 744 (0%)
June 202624 of 720 (1%)
July 202600 of 744 (0%)
August 202622 of 744 (0%)
September 2026111 of 720 (2%)
October 2026121 of 528 (4%)

Incidents, newest first

Notice October 21, 2026 Temporary service disruption 21h 2m NordPass Website, NordPass Managed Service Providers Panel (US), NordPass Managed Service Providers Panel (EU)

Started Oct 21, 2026, 12:45 PM UTC· resolved Oct 22, 2026, 09:47 AM UTC

  1. investigating Oct 21, 2026, 12:45 PM UTC

    Some features may be temporarily unavailable or experience reduced functionality. We are working to restore normal service and will provide updates as needed.

  2. identified Oct 21, 2026, 06:01 PM UTC

    We're implementing the fix. Some users may still experience reduced functionality.

  3. monitoring Oct 22, 2026, 09:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 22, 2026, 09:47 AM UTC

    The issue has been resolved and NordPass is operating as usual.

Read the full incident report →

Minor September 16, 2026 Reduced vault performance 10h 52m Login/SSO (US), NordPass Vault Services (US)

Started Sep 16, 2026, 06:11 PM UTC· resolved Sep 17, 2026, 05:03 AM UTC

  1. investigating Sep 16, 2026, 06:11 PM UTC

    We are currently investing this issue and working on restoring the service as soon as possible.

  2. investigating Sep 16, 2026, 06:12 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 16, 2026, 06:20 PM UTC

    We have implemented a fix and monitoring the situation.

  4. monitoring Sep 16, 2026, 06:31 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Sep 17, 2026, 05:03 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 17, 2026, 05:03 AM UTC

    Resolved.

Read the full incident report →

Minor August 31, 2026 Degraded authorization servers performance 17m Login/SSO (US), NordPass Website, Login/SSO (EU)

Started Aug 31, 2026, 11:14 AM UTC· resolved Aug 31, 2026, 11:32 AM UTC

  1. investigating Aug 31, 2026, 11:14 AM UTC

    Users may experience difficulties signing in or completing authorization.

  2. identified Aug 31, 2026, 11:17 AM UTC

    The issue has been identified.

  3. identified Aug 31, 2026, 11:23 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 31, 2026, 11:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 31, 2026, 11:32 AM UTC

    This issue has been resolved.

Read the full incident report →

Minor August 27, 2026 Temporary login issues 1h 9m Login/SSO (US), NordPass Website, NordPass Vault Services (US), Login/SSO (EU) and 1 more

Started Aug 27, 2026, 05:31 PM UTC· resolved Aug 27, 2026, 06:41 PM UTC

  1. investigating Aug 27, 2026, 05:31 PM UTC

    We’re experiencing temporary login issues and are working to resolve them. Thank you for your patience.

  2. identified Aug 27, 2026, 06:04 PM UTC

    The issue has been identified.

  3. monitoring Aug 27, 2026, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 27, 2026, 06:41 PM UTC

    This issue has been resolved. We apologize for any inconvenience.

Read the full incident report →

Notice June 17, 2026 Users may be having issues logging in 15m Login/SSO (EU)

Started Jun 17, 2026, 01:22 PM UTC· resolved Jun 17, 2026, 01:38 PM UTC

  1. investigating Jun 17, 2026, 01:22 PM UTC

    We are currently investigating this issue.

  2. identified Jun 17, 2026, 01:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 17, 2026, 01:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 17, 2026, 01:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026 Login issue under investigation 3h 42m Login/SSO (EU)

Started Jun 15, 2026, 10:03 AM UTC· resolved Jun 15, 2026, 01:46 PM UTC

  1. investigating Jun 15, 2026, 10:03 AM UTC

    We are currently investigation possible authentication issues.

  2. investigating Jun 15, 2026, 10:03 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 15, 2026, 10:10 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 15, 2026, 10:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 15, 2026, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026 Android users may be unable to log in at this time 1h 9m Login/SSO (US), Login/SSO (EU)

Started Apr 28, 2026, 07:20 AM UTC· resolved Apr 28, 2026, 08:30 AM UTC

  1. investigating Apr 28, 2026, 07:20 AM UTC

    Android users may be unable to log in or start the app. We are actively investigating the issue.

  2. monitoring Apr 28, 2026, 08:26 AM UTC

    We've implemented a fix and are now tracking the results.

  3. resolved Apr 28, 2026, 08:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026 Degraded performance affecting admin functionality and public APIs 1h 42m NordPass Admin Panel (US), NordPass Admin Panel (EU)

Started Apr 16, 2026, 06:21 AM UTC· resolved Apr 16, 2026, 08:03 AM UTC

  1. investigating Apr 16, 2026, 06:21 AM UTC

    We’re investigating an issue affecting activity logs and related integrations, and working to restore normal functionality.

  2. resolved Apr 16, 2026, 08:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 23, 2026 Authorization disruptions 28m Login/SSO (US), NordPass Website, Login/SSO (EU)

Started Mar 23, 2026, 11:56 AM UTC· resolved Mar 23, 2026, 12:24 PM UTC

  1. investigating Mar 23, 2026, 11:56 AM UTC

    Users may experience issues logging in or accessing services.

  2. identified Mar 23, 2026, 12:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 23, 2026, 12:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 23, 2026, 12:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 23, 2026 Authentication disruptions 2h 13m Login/SSO (US), NordPass Vault Services (US), Login/SSO (EU), NordPass Vault Services (EU)

Started Feb 23, 2026, 01:46 PM UTC· resolved Feb 23, 2026, 04:00 PM UTC

  1. investigating Feb 23, 2026, 01:46 PM UTC

    Investigating authentication login issues affecting NordPass access.

  2. investigating Feb 23, 2026, 02:29 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 23, 2026, 02:30 PM UTC

    Applications and services may take longer to respond due to increased load.

  4. identified Feb 23, 2026, 03:59 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Feb 23, 2026, 04:00 PM UTC

    All services are operating as usual.

Read the full incident report →

Minor January 22, 2026 Vault access issues 3d 17h NordPass Vault Services (US), NordPass Vault Services (EU)

Started Jan 22, 2026, 06:57 PM UTC· resolved Jan 26, 2026, 11:59 AM UTC

  1. investigating Jan 22, 2026, 06:57 PM UTC

    Temporary service disruptions and slow access to vault.

  2. identified Jan 22, 2026, 07:06 PM UTC

    We've identified the issue and working on the fix.

  3. monitoring Jan 22, 2026, 08:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jan 23, 2026, 08:25 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jan 23, 2026, 04:09 PM UTC

    A hotfix has been implemented and is pending approval before deployment to users.

  6. resolved Jan 26, 2026, 11:59 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor January 22, 2026 Authentication and sync disruptions 18m Login/SSO (US), NordPass Vault Services (US), Login/SSO (EU), NordPass Vault Services (EU)

Started Jan 22, 2026, 09:51 AM UTC· resolved Jan 22, 2026, 10:10 AM UTC

  1. investigating Jan 22, 2026, 09:51 AM UTC

    Investigation and recovery in progress.

  2. monitoring Jan 22, 2026, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2026, 10:10 AM UTC

    The incident has been resolved

Read the full incident report →

Minor November 5, 2025 Temporary authentication service disruptions 53m Login/SSO (US), Login/SSO (EU)

Started Nov 05, 2025, 11:45 AM UTC· resolved Nov 05, 2025, 12:39 PM UTC

  1. identified Nov 05, 2025, 12:03 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 05, 2025, 12:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 12:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 23, 2025 authentication service outage –

Started Oct 23, 2025, 03:00 PM UTC· resolved Oct 23, 2025, 03:00 PM UTC

  1. resolved Oct 23, 2025, 03:58 PM UTC

    Temporary authentication service outage

Read the full incident report →

Notice October 9, 2025 Outage 14m Login/SSO (US), NordPass Admin Panel (US), NordPass Vault Services (US), NordPass Admin Panel (EU) and 2 more

Started Oct 09, 2025, 02:49 PM UTC· resolved Oct 09, 2025, 03:04 PM UTC

  1. identified Oct 09, 2025, 02:49 PM UTC

    A NordPas outage affecting majority of users.

  2. monitoring Oct 09, 2025, 03:01 PM UTC

    A fix has been implemented and we're monitoring the situation.

  3. resolved Oct 09, 2025, 03:04 PM UTC

    The incident has been resolved.

Read the full incident report →

Notice July 16, 2025 Temporary Nordpass service performance issues. 12h

Started Jul 16, 2025, 12:30 AM UTC· resolved Jul 16, 2025, 12:30 PM UTC

  1. resolved Jul 16, 2025, 02:11 PM UTC

    NordPass services experienced temporary performance issues. The issue has now been resolved and all operations are back to normal.

Read the full incident report →

Major March 5, 2025 Customers were unable to login –

Started Mar 05, 2025, 03:30 AM UTC· resolved Mar 05, 2025, 03:30 AM UTC

  1. resolved Mar 12, 2025, 03:15 PM UTC

    Impact: B2B customers were unable to log in or access their secrets Root cause: The outage was caused by an internal service failure due to a flag being accidentally enabled Resolution: Optimize the database for additional queries

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Notice October 28, 2024 increased load to our authentication servers –

Started Oct 28, 2024, 07:00 AM UTC· resolved Oct 28, 2024, 07:00 AM UTC

  1. resolved Oct 29, 2024, 12:18 PM UTC

    Increased load to our authentication servers caused some of our customers to face access and login problems. While it’s unfortunate, please be assured that your passwords remain secure and uncompromised. We have already reconfigured our autoscaling policy to avoid any possible issues like this in the future.

Read the full incident report →