NordPass Outage History

NordPass is up right now

NordPass had 17 outages in the last 2 years totaling 112h 21m of downtime — averaging 0.7 incidents per month.

There were 17 NordPass outages since October 28, 2024 totaling 112h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.nordpass.com

Minor September 16, 2026

Reduced vault performance

Detected by Pingoru
Sep 16, 2026, 06:11 PM UTC
Resolved
Sep 17, 2026, 05:03 AM UTC
Duration
10h 52m
Affected: Login/SSO (US)NordPass Vault Services (US)
Timeline · 6 updates
  1. investigating Sep 16, 2026, 06:11 PM UTC

    We are currently investing this issue and working on restoring the service as soon as possible.

  2. investigating Sep 16, 2026, 06:12 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 16, 2026, 06:20 PM UTC

    We have implemented a fix and monitoring the situation.

  4. monitoring Sep 16, 2026, 06:31 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Sep 17, 2026, 05:03 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 17, 2026, 05:03 AM UTC

    Resolved.

Read the full incident report →

Minor August 31, 2026

Degraded authorization servers performance

Detected by Pingoru
Aug 31, 2026, 11:14 AM UTC
Resolved
Aug 31, 2026, 11:32 AM UTC
Duration
17m
Affected: Login/SSO (US)NordPass WebsiteLogin/SSO (EU)
Timeline · 5 updates
  1. investigating Aug 31, 2026, 11:14 AM UTC

    Users may experience difficulties signing in or completing authorization.

  2. identified Aug 31, 2026, 11:17 AM UTC

    The issue has been identified.

  3. identified Aug 31, 2026, 11:23 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 31, 2026, 11:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 31, 2026, 11:32 AM UTC

    This issue has been resolved.

Read the full incident report →

Minor August 27, 2026

Temporary login issues

Detected by Pingoru
Aug 27, 2026, 05:31 PM UTC
Resolved
Aug 27, 2026, 06:41 PM UTC
Duration
1h 9m
Affected: Login/SSO (US)NordPass WebsiteNordPass Vault Services (US)Login/SSO (EU)NordPass Vault Services (EU)
Timeline · 4 updates
  1. investigating Aug 27, 2026, 05:31 PM UTC

    We’re experiencing temporary login issues and are working to resolve them. Thank you for your patience.

  2. identified Aug 27, 2026, 06:04 PM UTC

    The issue has been identified.

  3. monitoring Aug 27, 2026, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 27, 2026, 06:41 PM UTC

    This issue has been resolved. We apologize for any inconvenience.

Read the full incident report →

Notice June 17, 2026

Users may be having issues logging in

Detected by Pingoru
Jun 17, 2026, 01:22 PM UTC
Resolved
Jun 17, 2026, 01:38 PM UTC
Duration
15m
Affected: Login/SSO (EU)
Timeline · 4 updates
  1. investigating Jun 17, 2026, 01:22 PM UTC

    We are currently investigating this issue.

  2. identified Jun 17, 2026, 01:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 17, 2026, 01:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 17, 2026, 01:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026

Login issue under investigation

Detected by Pingoru
Jun 15, 2026, 10:03 AM UTC
Resolved
Jun 15, 2026, 01:46 PM UTC
Duration
3h 42m
Affected: Login/SSO (EU)
Timeline · 5 updates
  1. investigating Jun 15, 2026, 10:03 AM UTC

    We are currently investigation possible authentication issues.

  2. investigating Jun 15, 2026, 10:03 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 15, 2026, 10:10 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 15, 2026, 10:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 15, 2026, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Android users may be unable to log in at this time

Detected by Pingoru
Apr 28, 2026, 07:20 AM UTC
Resolved
Apr 28, 2026, 08:30 AM UTC
Duration
1h 9m
Affected: Login/SSO (US)Login/SSO (EU)
Timeline · 3 updates
  1. investigating Apr 28, 2026, 07:20 AM UTC

    Android users may be unable to log in or start the app. We are actively investigating the issue.

  2. monitoring Apr 28, 2026, 08:26 AM UTC

    We've implemented a fix and are now tracking the results.

  3. resolved Apr 28, 2026, 08:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026

Degraded performance affecting admin functionality and public APIs

Detected by Pingoru
Apr 16, 2026, 06:21 AM UTC
Resolved
Apr 16, 2026, 08:03 AM UTC
Duration
1h 42m
Affected: NordPass Admin Panel (US)NordPass Admin Panel (EU)
Timeline · 2 updates
  1. investigating Apr 16, 2026, 06:21 AM UTC

    We’re investigating an issue affecting activity logs and related integrations, and working to restore normal functionality.

  2. resolved Apr 16, 2026, 08:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 23, 2026

Authorization disruptions

Detected by Pingoru
Mar 23, 2026, 11:56 AM UTC
Resolved
Mar 23, 2026, 12:24 PM UTC
Duration
28m
Affected: Login/SSO (US)NordPass WebsiteLogin/SSO (EU)
Timeline · 4 updates
  1. investigating Mar 23, 2026, 11:56 AM UTC

    Users may experience issues logging in or accessing services.

  2. identified Mar 23, 2026, 12:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 23, 2026, 12:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 23, 2026, 12:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 23, 2026

Authentication disruptions

Detected by Pingoru
Feb 23, 2026, 01:46 PM UTC
Resolved
Feb 23, 2026, 04:00 PM UTC
Duration
2h 13m
Affected: Login/SSO (US)NordPass Vault Services (US)Login/SSO (EU)NordPass Vault Services (EU)
Timeline · 5 updates
  1. investigating Feb 23, 2026, 01:46 PM UTC

    Investigating authentication login issues affecting NordPass access.

  2. investigating Feb 23, 2026, 02:29 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 23, 2026, 02:30 PM UTC

    Applications and services may take longer to respond due to increased load.

  4. identified Feb 23, 2026, 03:59 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Feb 23, 2026, 04:00 PM UTC

    All services are operating as usual.

Read the full incident report →

Minor January 22, 2026

Vault access issues

Detected by Pingoru
Jan 22, 2026, 06:57 PM UTC
Resolved
Jan 26, 2026, 11:59 AM UTC
Duration
3d 17h
Affected: NordPass Vault Services (US)NordPass Vault Services (EU)
Timeline · 6 updates
  1. investigating Jan 22, 2026, 06:57 PM UTC

    Temporary service disruptions and slow access to vault.

  2. identified Jan 22, 2026, 07:06 PM UTC

    We've identified the issue and working on the fix.

  3. monitoring Jan 22, 2026, 08:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jan 23, 2026, 08:25 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jan 23, 2026, 04:09 PM UTC

    A hotfix has been implemented and is pending approval before deployment to users.

  6. resolved Jan 26, 2026, 11:59 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor January 22, 2026

Authentication and sync disruptions

Detected by Pingoru
Jan 22, 2026, 09:51 AM UTC
Resolved
Jan 22, 2026, 10:10 AM UTC
Duration
18m
Affected: Login/SSO (US)NordPass Vault Services (US)Login/SSO (EU)NordPass Vault Services (EU)
Timeline · 3 updates
  1. investigating Jan 22, 2026, 09:51 AM UTC

    Investigation and recovery in progress.

  2. monitoring Jan 22, 2026, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2026, 10:10 AM UTC

    The incident has been resolved

Read the full incident report →

Minor November 5, 2025

Temporary authentication service disruptions

Detected by Pingoru
Nov 05, 2025, 11:45 AM UTC
Resolved
Nov 05, 2025, 12:39 PM UTC
Duration
53m
Affected: Login/SSO (US)Login/SSO (EU)
Timeline · 3 updates
  1. identified Nov 05, 2025, 12:03 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 05, 2025, 12:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 12:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 9, 2025

Outage

Detected by Pingoru
Oct 09, 2025, 02:49 PM UTC
Resolved
Oct 09, 2025, 03:04 PM UTC
Duration
14m
Affected: Login/SSO (US)NordPass Admin Panel (US)NordPass Vault Services (US)NordPass Admin Panel (EU)Login/SSO (EU)NordPass Vault Services (EU)
Timeline · 3 updates
  1. identified Oct 09, 2025, 02:49 PM UTC

    A NordPas outage affecting majority of users.

  2. monitoring Oct 09, 2025, 03:01 PM UTC

    A fix has been implemented and we're monitoring the situation.

  3. resolved Oct 09, 2025, 03:04 PM UTC

    The incident has been resolved.

Read the full incident report →

Major March 5, 2025

Customers were unable to login

Detected by Pingoru
Mar 05, 2025, 03:30 AM UTC
Resolved
Mar 05, 2025, 03:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 12, 2025, 03:15 PM UTC

    Impact: B2B customers were unable to log in or access their secrets Root cause: The outage was caused by an internal service failure due to a flag being accidentally enabled Resolution: Optimize the database for additional queries

Read the full incident report →

Notice October 28, 2024

increased load to our authentication servers

Detected by Pingoru
Oct 28, 2024, 07:00 AM UTC
Resolved
Oct 28, 2024, 07:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 29, 2024, 12:18 PM UTC

    Increased load to our authentication servers caused some of our customers to face access and login problems. While it’s unfortunate, please be assured that your passwords remain secure and uncompromised. We have already reconfigured our autoscaling policy to avoid any possible issues like this in the future.

Read the full incident report →