NinjaOne incident

EU - Agents reporting Offline

Minor Resolved View vendor source →

NinjaOne experienced a minor incident on August 4, 2025 affecting Europe (EU), lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 12:16 PM UTC
Resolved
Aug 04, 2025, 02:56 PM UTC
Duration
2h 40m
Detected by Pingoru
Aug 04, 2025, 12:16 PM UTC

Affected components

Europe (EU)

Update timeline

  1. investigating Aug 04, 2025, 12:16 PM UTC

    We are aware of some issues with agents reporting offline. We are currently investigating and working on a solution.

  2. monitoring Aug 04, 2025, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2025, 02:56 PM UTC

    This incident has been resolved.