Nexthink experienced a minor incident on October 11, 2023, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 11, 2023, 08:29 AM UTC
We have detected a performance degradation in our platform and our team is working diligently to contain the incident and restore the services.
- monitoring Oct 11, 2023, 10:04 AM UTC
The performance degradation has been corrected and we are currently monitoring the performance.
- resolved Oct 11, 2023, 10:55 AM UTC
We are glad to inform you that we have not observed any further performance degradation and we are considering this incident as resolved.