Nexthink incident

Nexthink service degradation: Issues calling Nexthink's APIs

Minor Resolved View vendor source →

Nexthink experienced a minor incident on March 24, 2025, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 02:42 PM UTC
Resolved
Mar 24, 2025, 06:22 PM UTC
Duration
3h 39m
Detected by Pingoru
Mar 24, 2025, 02:42 PM UTC

Update timeline

  1. investigating Mar 24, 2025, 02:42 PM UTC

    Our team is diligently investigating an issue when calling Nexthink's APIs. We will provide our next update in 30 minutes. We appreciate your understanding.

  2. monitoring Mar 24, 2025, 03:16 PM UTC

    We are glad to inform you that the issues with calling Nexthink's APIs have been resolved. Our services are now under monitoring, and after a prudent monitoring period, we will provide an update.

  3. resolved Mar 24, 2025, 06:22 PM UTC

    After monitoring the services for several hours, we can confirm that API calls are flowing through our platform normally. We consider this issue resolved. Thank you for your patience and understanding.