Nexonia incident

OCR slowness

Major Resolved

Nexonia experienced a major incident on May 29, 2026, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 03:57 PM UTC
Resolved
May 29, 2026, 05:04 PM UTC
Duration
1h 6m
Detected by Pingoru
May 29, 2026, 03:57 PM UTC

Update timeline

  1. monitoring May 29, 2026, 04:18 PM UTC

    Investigating** We are currently investigating an issue affecting OCR Processing Some customers may experience service unavailability, or slower OCR processing times. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide the next update within 60 minutes, or sooner if additional information becomes available. Thank you for your patience and understanding.