Nexonia Outage History
Nexonia is up right nowPingoru has recorded 7 incidents for Nexonia: 7 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 1 of 507 (0%) |
Incidents, newest first
Major October 13, 2026 Emburse Mobile App unavailable to users 1h 11m
Started Oct 13, 2026, 09:58 AM UTC· resolved Oct 13, 2026, 11:09 AM UTC
- resolved Oct 13, 2026, 11:04 AM UTC
Resolved** The issue affecting one or more services marked on this status page has been resolved. Service has returned to normal operating levels, and we are continuing to monitor the system to ensure stability. We appreciate your patience and understanding while we worked to resolve this matter.
Major June 19, 2026 Nexonia Sign-in page not loading and throwing a "504 Gateway Time Out" Error 42m
Started Jun 19, 2026, 01:35 PM UTC· resolved Jun 19, 2026, 02:17 PM UTC
- monitoring Jun 19, 2026, 03:29 PM UTC
Mitigated The issue affecting access to Nexonia has been mitigated, and service has been restored. Between 13:35 UTC and 14:17 UTC, customers were unable to access their Nexonia accounts due to the Nexonia Sign-in page failing to load and returning 504 Gateway Timeout errors. During this period, both the nexonia-na1 and nexonia-na2 services experienced degraded performance, preventing users from successfully authenticating. The incident affected all customers attempting to sign in through the Nexonia Sign-in page and resulted in approximately 42 minutes of service unavailability for authentication-related access. Our team implemented mitigation measures and restored normal service at 14:17 UTC. We are continuing to monitor the environment to ensure stability and are conducting post-incident review activities to determine the underlying cause and identify any additional preventative actions. We apologize for the disruption and appreciate your patience while we worked to resolve the issue. Service has returned to normal operating levels, and we are continuing to monitor the system to ensure stability. We appreciate your patience and understanding while we worked to resolve this matter.
Major May 29, 2026 OCR slowness 1h 6m
Started May 29, 2026, 03:57 PM UTC· resolved May 29, 2026, 05:04 PM UTC
- monitoring May 29, 2026, 04:18 PM UTC
Investigating** We are currently investigating an issue affecting OCR Processing Some customers may experience service unavailability, or slower OCR processing times. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide the next update within 60 minutes, or sooner if additional information becomes available. Thank you for your patience and understanding.
Minor April 12, 2026 Nexonia 52m
Started Apr 12, 2026, 02:00 AM UTC· resolved Apr 12, 2026, 02:53 AM UTC
No vendor updates were posted for this incident.
Minor March 1, 2026 Scheduled Maintenance 51m
Started Mar 01, 2026, 03:00 AM UTC· resolved Mar 01, 2026, 03:51 AM UTC
No vendor updates were posted for this incident.