Nexi/Nets Payment Services incident

Elevated authorization errors

Minor Resolved View vendor source →

Nexi/Nets Payment Services experienced a minor incident on May 21, 2024 affecting Nets Finland, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2024, 11:30 AM UTC
Resolved
May 21, 2024, 12:38 PM UTC
Duration
1h 7m
Detected by Pingoru
May 21, 2024, 11:30 AM UTC

Affected components

Nets Finland

Update timeline

  1. investigating May 21, 2024, 11:30 AM UTC

    We are experiencing an elevated level of authorization errors. There is an ongoing upstream incident affecting Nordea authorizations that we are tracking.

  2. monitoring May 21, 2024, 12:28 PM UTC

    A fix has been implemented upstream and we are monitoring the situation.

  3. resolved May 21, 2024, 12:38 PM UTC

    This incident has been resolved.