Nexi/Nets Payment Services experienced a major incident on August 27, 2024 affecting Payment Backend, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Backend
Update timeline
- investigating Aug 27, 2024, 12:25 PM UTC
We noticed some connection problems for payment authorizations that are routed via Evry. There are currently no more connection problems. Affected time period was 15:07 to 15:13 EEST (Finnish time). We're looking into what caused this.
- monitoring Aug 27, 2024, 12:44 PM UTC
There were connection problems from our side to Evry systems that have resolved without action on our part. We're monitoring for any further problems but haven't seen any since 15:13 EEST.
- resolved Aug 27, 2024, 01:44 PM UTC
This incident has been resolved.