Nexi/Nets Payment Services incident

Sporadic networking issue with NDS acquirer

Minor Resolved View vendor source →

Nexi/Nets Payment Services experienced a minor incident on December 7, 2024 affecting Nets Denmark, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2024, 11:17 AM UTC
Resolved
Dec 08, 2024, 01:10 PM UTC
Duration
1d 1h
Detected by Pingoru
Dec 07, 2024, 11:17 AM UTC

Affected components

Nets Denmark

Update timeline

  1. investigating Dec 07, 2024, 11:17 AM UTC

    There is a sporadic networking issue towards NDS acquiring which causes a small part of authorizations to fail. Connections to other acquirers are unaffected. Issue started 10:24 UTC

  2. monitoring Dec 07, 2024, 12:07 PM UTC

    Situation has stabilized, we'll keep on monitoring it

  3. resolved Dec 08, 2024, 01:10 PM UTC

    This incident has been resolved.