Nexi/Nets Payment Services incident

Acquiring connectivity

Major Resolved View vendor source →

Nexi/Nets Payment Services experienced a major incident on May 7, 2025 affecting Nets Finland, lasting 4h 57m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 08:38 AM UTC
Resolved
May 07, 2025, 01:35 PM UTC
Duration
4h 57m
Detected by Pingoru
May 07, 2025, 08:38 AM UTC

Affected components

Nets Finland

Update timeline

  1. investigating May 07, 2025, 08:38 AM UTC

    Since 11:26 local time in Finland, connectivity issue between PSP and acquiring system affecting payments for Finnish merchants. We are investigating.

  2. monitoring May 07, 2025, 10:06 AM UTC

    Returned to normal since 12:38 Finland local time. Monitoring.

  3. resolved May 07, 2025, 01:35 PM UTC

    This incident has been resolved.