Nexi/Nets Payment Services incident

Brief downtime in Finnish authorizations

Notice Resolved View vendor source →

Nexi/Nets Payment Services experienced a notice incident on May 13, 2025 affecting Nets Finland, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 11:45 AM UTC
Resolved
May 13, 2025, 01:04 PM UTC
Duration
1h 19m
Detected by Pingoru
May 13, 2025, 11:45 AM UTC

Affected components

Nets Finland

Update timeline

  1. monitoring May 13, 2025, 11:45 AM UTC

    There was a brief downtime in Nets Finland authorizations. The issue started at 14:30 EEDT and was resolved at 14:34 EEDT. Cause is not known, but the situation has normalized. We continue to monitor the situation.

  2. resolved May 13, 2025, 01:04 PM UTC

    Nets Finland had an authorization incident at the time of the observed downtime. Another small hiccup lasting 6 seconds was observed at 14:52 EEDT, but there have been no further errors after that and the situation has been normalized. We apologize for the downtime!