Nexcess experienced a major incident on June 12, 2025 affecting DNS and Nexcess Global DNS, lasting 7h 11m. The incident has been resolved; the full update timeline is below.
Affected components
DNSNexcess Global DNS
Update timeline
- investigating Jun 12, 2025, 06:57 PM UTC
Cloudflare, Google Cloud, and subsequently other major internet services are experiencing outages at the moment. During this time our portal login and purchasing capabilities may be degraded. We are investigating the issue and will provide updates as best we can. If you have any further questions or concerns, please feel free to reach out to us at [email protected].
- monitoring Jun 12, 2025, 08:36 PM UTC
Cloudflare services are recovering, and in turn we are seeing our services return to normal as well. We will continue to monitor the situation.
- resolved Jun 13, 2025, 02:08 AM UTC
This incident has been resolved.